Open Letter to AT&T Wireless

20 08 2008

Dearest AT&T Wireless~

You and I have been great friends for a long time now. I’ve been with BellSouth/AT&T/Cingular ever since I knew what a cellphone was. I’ve always thought that you’ve been on the cutting edge of wireless technology, and you really have been, but it would seem as though you have no intention to expand your 3G network any time soon. Your flagship phones all are 3G capable, but the network is definitely not there.

Before owning an iPhone [as in the iPhone EDGE] I had a Samsung Blackjack. That’s right, I actually owned a Windows Mobile device. I remember the first time I went onto the 3G network in Jacksonville. Wow, what a feeling. I didn’t have a data plan at the time, so I didn’t download anything, but, I made a couple phone calls, and really, wow, the quality was amazing! At least it was in comparison to the EDGE network back home.

Then, after getting the iPhone 3G [you know, AT&T's big deal] I was able to experience the “blazing the f*ck fast” speeds in Tampa. Although, not really, cause I hadn’t slept in over 24 hours by the time I had gotten it, but I was consious that maps was loading really really fast, especially since I was driving fast with GPS on.

Here’s where I’m going to sound a bit harsh: You’ve got me locked in for another 2 years paying for 3G data…$10 more than what I was paying before. I would like to hear about some damn progress in expanding 3G. There are Metropolitan areas that you aren’t covering[eg:Ocala, FL]. There are also areas that are just an intersection on a highway [eg: Wildwood, FL] that ARE being covered. I know I’m not alone when I say “what the fuck?”

What is it going to take to set up the 3G here? You guys revamped EDGE after the iPhone release pretty quickly. I’m seriously willing to help in any way possible. So please get back to me on that someone at AT&T Wireless.

Thanks

With love,

SpecialKolin [aka: the dude that was first in line at Tampa]


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2 responses

23 08 2008
AT&T’s Response « SpecialKolin Sez

[...] couple days ago, on my blog, I posted an open letter to AT&T Wireless regarding their expansion of the 3G networks. I had seen absolutely no progress, so I felt that the [...]

25 08 2008
Kissyface

I feel your pain. I live in an incorporated area of a city which doesn’t have 3G coverage so even if the city got 3G coverage I might still be out of range. The nearest city currently with 3G coverage is Indianapolis and it extends out pretty far. So far in fact that I live only 7 miles away from where their 3G coverage ends. I might be better off if they just extended coverage out from Indy rather than add the city I am closer to. From where the AT&T 3G coverage map places the center of Indianapolis’ coverage to its northeastern most boundary is a distance of nearly 22 miles.
I am impressed with the data rates within the boundaries and hope they do something to allow me to enjoy it. The data rates on their Edge network are dismal. Luckily, my city has a city-wide wireless network and I can access it from my home since I don’t have a wireless network at home.

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